Optimizing Customer Relationship Management (CRM) Based on Machine Learning-Based Churn Prediction Models

Anjani Johrawanshi, Priti Verma, Hemant Vyas,Manish Gupta,Santosh Kumar, Ankur Pandey

2024 International Conference on Communication, Control, and Intelligent Systems (CCIS)（2024）

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Customer churn,Customer Relationship Management,prediction,machine learning,customer data

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