Quality Management Proposal According to Industrial Engineering Tools to Increase Customer Satisfaction of Manufacturas Claudinne S.A.C.

Enrique Martin Avendaño Delgado, Gladys Daniela Cieza Quesquén,Miguel Enrique Alcalá Adrianzén

Proceedings of the 20th LACCEI International Multi-Conference for Engineering, Education and Technology “Education, Research and Leadership in Post-pandemic Engineering Resilient, Inclusive and Sustainable Actions”（2022）

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